The Trouble with the EYU

Lake and mountainsWhen Real Time Information was first introduced, we were told it would save businesses hundreds of millions of pounds, make tax more accurate, reduce tax credits over-payments, enable dynamic adjustment of Universal Credits, move the planets into alignment and bring about world peace. Okay, maybe not the last two.

With such ambitious aims and a very short timescale for implementation, nobody should be surprised that the result wasn’t perfect.

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